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Technical Support

Support Limitations

ArtfulBits providing support to all own published products. ArtfulBits company will respond within 48 hours. ArtfulBits guarantees individual approach for every customer. For contacting ArtfulBits support team you can use several channels:

  • Forum
  • On-line requests
  • Bug Tracking System for Subscribers
  • Use direct support e-mail address
  • Live chat

All channels has own limitations and issues, but please do not cross post the same issue to all available channels. In case if you do not get response in 48 hours, please try another channel for contacting us.

All issues that ArtfulBits will find significant for own customers can be published on web site in FAQ, Forum or Article sections. Any personal information will not be opened during those posts.

Subscription Benefits

Subscription is the best way to be in touch with our developers team, getting latest fixes and updates before they will be published in next release. It's access to bug tracking system, it's live communication with developers team that will help you to solve issues, find better approaches or provide consulting. Latest fixes, latest samples and tutorial - all that will be available for you only in case of subscription.

Subscription is a primary method to get prioritized support from our side. Feel free to contact us and get professional support during all subscription period.

Request On-line

Request on-line is a web form hosted on our web site and can be used for quick help request. Please do not use it for sending any significant part of text, it's not suitable for this. As any support channel we guaranty processing of your request in 48 hours.

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