ArtfulBits providing support to all own published products. ArtfulBits company will
respond within 48 hours. ArtfulBits guarantees individual approach for every customer.
For contacting ArtfulBits support team you can use several channels:
- On-line requests
- Bug Tracking System for Subscribers
- Use direct support e-mail address
- Live chat
All channels has own limitations and issues, but please do not cross post the same
issue to all available channels. In case if you do not get response in 48 hours,
please try another channel for contacting us.
All issues that ArtfulBits will find significant for own customers can be published
on web site in FAQ, Forum or Article sections. Any personal information will not
be opened during those posts.
Subscription is the best way to be in touch with our developers team, getting latest
fixes and updates before they will be published in next release. It's access to
bug tracking system, it's live communication with developers team that will help
you to solve issues, find better approaches or provide consulting. Latest fixes,
latest samples and tutorial - all that will be available for you only in case of
Subscription is a primary method to get prioritized support from our side. Feel
free to contact us and get professional support during all subscription period.
Request on-line is a web form hosted on our web site and can be used for quick help
request. Please do not use it for sending any significant part of text, it's not
suitable for this. As any support channel we guaranty processing of your request
in 48 hours.