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donal  
#1 Posted : Tuesday, January 24, 2012 11:11:59 PM(UTC)
donal
Rank: Member

Groups: Registered
Joined: 1/6/2010(UTC)
Posts: 11
Location: UK

Hi There,
I'm getting multiple reports from customers of crashes caused when trying to open the charts in my app!

I can verify that the error occurs on a Asus Trasformer running stock Android 3.2.1

java.lang.RuntimeException: Unable to start activity ComponentInfo{com.dontek.myheadachelog/com.dontek.myheadachelog.charts.ChartDisplayerView}: java.lang.NullPointerException
at android.app.ActivityThread.performLaunchActivity(ActivityThread.java:1815)
at android.app.ActivityThread.handleLaunchActivity(ActivityThread.java:1831)
at android.app.ActivityThread.access$500(ActivityThread.java:122)
at android.app.ActivityThread$H.handleMessage(ActivityThread.java:1024)
at android.os.Handler.dispatchMessage(Handler.java:99)
at android.os.Looper.loop(Looper.java:132)
at android.app.ActivityThread.main(ActivityThread.java:4123)
at java.lang.reflect.Method.invokeNative(Native Method)
at java.lang.reflect.Method.invoke(Method.java:491)
at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:841)
at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:599)
at dalvik.system.NativeStart.main(Native Method)
Caused by: java.lang.NullPointerException
at com.artfulbits.aiCharts.Base.ChartEngine.validateLicense(ChartEngine.java:984)
at com.artfulbits.aiCharts.Base.ChartEngine.init(ChartEngine.java:212)
at com.artfulbits.aiCharts.ChartView.init(ChartView.java:265)
at com.artfulbits.aiCharts.ChartView.init(ChartView.java:238)
at com.artfulbits.aiCharts.ChartView.init(ChartView.java:221)
at com.artfulbits.aiCharts.ChartView.init(ChartView.java:191)
....

The issue does not occur on Android 2.3.1

Please help as it is causing my customers problems Cursing
Donal
donal  
#2 Posted : Tuesday, January 31, 2012 4:08:51 PM(UTC)
donal
Rank: Member

Groups: Registered
Joined: 1/6/2010(UTC)
Posts: 11
Location: UK

Hi Guys,
Any help with this?
Cheers,
Donal
Baydalka Volodymyr  
#3 Posted : Tuesday, January 31, 2012 4:29:03 PM(UTC)
Baydalka Volodymyr
Rank: Member

Groups: Registered
Joined: 7/28/2009(UTC)
Posts: 447
Man

Hi,

Unfortunately, we can't test aiCharts on Asus Trasformer right now and it works fine with Motorola Xoom.
We have updated version of aiCharts. You may send request to sales@artfulbits.com to get new package. It may helps.

Best reagrds,
Volodymyr Baydalka
Andriod development and support team
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