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Performance Issues with Cascading Lookup Options · View
guydavis
#1 Posted : Tuesday, March 20, 2012 10:05:10 PM
Rank: Newbie

Groups: Registered

Joined: 8/7/2011
Posts: 2
We are having performance issues with the Cascading Lookup webpart. We've upgraded to the latest version but it still takes up to 5 seconds for the 1st cascade to populate after a choice is made in the first pulldown. There are less than 400 list items in the list we are pulling from in the 1st cascade.

This happens even though the lookup column is indexed. We have a deadline to resolve this for our client with your product which is tomorrow afternoon.

Can you please give me a solution to resolve this ASAP.

guy@getsharepoint.com
stets
#2 Posted : Wednesday, March 21, 2012 12:26:34 PM
Rank: Developers Team

Groups: Registered

Joined: 5/27/2010
Posts: 80
Location: Lviv
Can you please provide more details about your scenario:
1) Could you check this issue in other browsers on your side?
2) Does it occurred in SharePoint 2007 or 2010?
3) How many Cascaded Lookups does SharePoint list have?
4) Do these Cascaded Lookups have Source list оn the same Site? or оn other site within site collection?
5) Please send us detailed information about your list structure (which columns it have, Cascaded lookups settings, etc). Screenshots will be well appreciated. Please, send it to support@artfulbits.com.
We will investigate this issue and the provided details will be very helpful. However it will take a few days to improve Cascaded Lookup performance. We are sorry that we've got this issue late, but we are looking forward to help you with it as soon as possible.

Regards,
Yura Stetsuk
SharePoint Support & Development Team
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