whitespace COMPANY whitespace SERVICES whitespace PRODUCTS whitespace PURCHASE whitespace SUPPORT whitespace CONTACTS whitespace Home whitespace Contact Us whitespace Site Map whitespace
whitespace
SUPPORT
whitespace
FORUM
whitespace
FAQS
whitespace
SUBSCRIPTION
whitespace
REQUEST ON-LINE
whitespace
whitespace

Technical Support Forum

Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

Options
View
Go to last post Go to first unread
swizard  
#1 Posted : Friday, March 25, 2011 9:47:00 AM(UTC)
swizard
Rank: Newbie

Groups: Registered
Joined: 3/25/2011(UTC)
Posts: 4
Location: korea

I got strange error when I try to run my code in honeycomb.

java.lang.reflect.Constructor.newInstance(Constructor.java:417)
E/AndroidRuntime( 1971): at android.view.LayoutInflater.createView(LayoutInflater.java:576)
E/AndroidRuntime( 1971): ... 24 more
E/AndroidRuntime( 1971): Caused by: java.lang.NullPointerException
E/AndroidRuntime( 1971): at com.artfulbits.aiCharts.Base.ChartEngine.validateLicense(ChartEngine.java:984)
E/AndroidRuntime( 1971): at com.artfulbits.aiCharts.Base.ChartEngine. init (ChartEngine.java:212)
E/AndroidRuntime( 1971): at com.artfulbits.aiCharts.ChartView. init (ChartView.java:265)
E/AndroidRuntime( 1971): at com.artfulbits.aiCharts.ChartView. init (ChartView.java:238)
E/AndroidRuntime( 1971): at com.artfulbits.aiCharts.ChartView. init (ChartView.java:221)
E/AndroidRuntime( 1971): ... 27 more


I put license file in asset directory as always.
I have valid license. I think there is something wrong in license check on honycomb


bryan  
#2 Posted : Friday, March 25, 2011 10:34:14 AM(UTC)
bryan
Rank: Newbie

Groups: Registered
Joined: 3/25/2011(UTC)
Posts: 1
Location: bryan

i have a same problem. plz provide a solution asap.
Baydalka Volodymyr  
#3 Posted : Friday, March 25, 2011 6:53:54 PM(UTC)
Baydalka Volodymyr
Rank: Member

Groups: Registered
Joined: 7/28/2009(UTC)
Posts: 447
Man

Hi,

Unfortunately we can't reproduce that bug. Make sure that you copy license to "assets" folder (not "asset" or "asets"). If it doesn't help, please send you license file to support@artfulbits.com and we will check it.

Best regards,
Volodymyr Baydalka
Andriod development and support team
swizard  
#4 Posted : Monday, March 28, 2011 6:14:36 AM(UTC)
swizard
Rank: Newbie

Groups: Registered
Joined: 3/25/2011(UTC)
Posts: 4
Location: korea

it is working in emulator(honeycomb 3.0) but it is not working in the device. (Motorola XOOM).
I think it is Motorola's problem. but XOOM is the only one device available now. please check the device.
swizard  
#5 Posted : Wednesday, March 30, 2011 1:00:44 PM(UTC)
swizard
Rank: Newbie

Groups: Registered
Joined: 3/25/2011(UTC)
Posts: 4
Location: korea

when can I get your feedback about this issue?
we are in hurry. no time to wait.
we should re-implement our product if aiChart is not working in XOOM.
any progress by any chance?



Baydalka Volodymyr  
#6 Posted : Monday, April 11, 2011 1:07:25 PM(UTC)
Baydalka Volodymyr
Rank: Member

Groups: Registered
Joined: 7/28/2009(UTC)
Posts: 447
Man

Hi,

OK, we try to run aiCharts library on Motorola XOOM (real device) and unfortunately we can't reproduce this issue.

Best regards,
Baydalka Volodymyr attached the following image(s):
screen.jpg (47kb) downloaded 25 time(s).

You cannot view/download attachments. Try to login or register.
Volodymyr Baydalka
Andriod development and support team
swizard  
#7 Posted : Friday, April 15, 2011 11:42:27 AM(UTC)
swizard
Rank: Newbie

Groups: Registered
Joined: 3/25/2011(UTC)
Posts: 4
Location: korea

Baydalka Volodymyr wrote:
Hi,

OK, we try to run aiCharts library on Motorola XOOM (real device) and unfortunately we can't reproduce this issue.

Best regards,


Hi,

Your sample app on the market also complains about license expiration.
(Still remains its due(2012/05/xx??), but it complains with gray text)

We have tested this issue with five XOOM devices(4g or wifi only) and one development preview of galaxy tab 10.1.

All of them has a same problem. You may try your sample app on the market. Or please provide your working test app.

Thank you.
Baydalka Volodymyr  
#8 Posted : Friday, April 15, 2011 11:54:55 AM(UTC)
Baydalka Volodymyr
Rank: Member

Groups: Registered
Joined: 7/28/2009(UTC)
Posts: 447
Man

Hi,

Make note that expired license isn't a bug. You should have valid license to use aiCharts library. We provide our sample app on the market only with trial license and update it each month. Look like you use expired trial license and old version of aiCharts library. To download latest version of aiCharts papckage please fill "try form" one more time http://www.artfulbits.co...ndroid/try/aicharts.aspx

Best regards,
Volodymyr Baydalka
Andriod development and support team
ccoroom  
#9 Posted : Saturday, April 16, 2011 10:56:07 AM(UTC)
ccoroom
Rank: Member

Groups: Registered
Joined: 3/15/2010(UTC)
Posts: 10

Baydalka Volodymyr wrote:
Hi,

Make note that expired license isn't a bug. You should have valid license to use aiCharts library. We provide our sample app on the market only with trial license and update it each month. Look like you use expired trial license and old version of aiCharts library. To download latest version of aiCharts papckage please fill "try form" one more time http://www.artfulbits.co...ndroid/try/aicharts.aspx

Best regards,


Hi,

I have a valid license and recent version of aichart that works nice on the phone.

See the attached file for your sample app runs on motolora XOOM.
It is not expired but it complains it.

Thank you.



File Attachment(s):
expire.png (419kb) downloaded 7 time(s).

You cannot view/download attachments. Try to login or register.
zoyash  
#10 Posted : Wednesday, April 27, 2011 1:25:42 AM(UTC)
zoyash
Rank: Newbie

Groups: Registered
Joined: 8/11/2010(UTC)
Posts: 9
Location: Toronto

I saw this kind of message once when I didn't have the date set up properly on the new device. Maybe this can help.
/Z
Users browsing this topic
Guest
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Company | Services | Practices | Technologies | Career | Contacts | Privacy
© 2005-2017 ArtfulBits. All rights reserved.